SHIPPING
READ BEFORE PURCHASING.
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CRAFT: We are not Amazon. Every piece is handcrafted in our studio. Quality takes time.
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LOGISTICS: All orders ship from Barcelona. Once a package leaves the Lab, responsibility shifts to you and the carrier. We do not manage customs delays or address errors. Double-check your details.
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COST: Shipping fees are flat and non-refundable.
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CLAIMS: If a package is lost or tracking says "Delivered" but you don't have it, contact the carrier. We manufacture; they deliver.